Accessibility Statement for Gardener Spitalfields

Welcome to the Accessibility Statement for the Gardener Spitalfields area. This document outlines how the Spitalfields gardener site and surrounding garden spaces aim to meet accessibility needs for visitors, staff and community users. We follow WCAG 2.1 AA principles as a baseline for digital and physical accessibility and make ongoing improvements across the site. Our approach is practical and local, focusing on accessible Gardener Spitalfields area features, wayfinding and inclusive amenities.

We design the site experience with screen-reader support and semantic HTML in mind to ensure content is meaningful when navigated by assistive technologies. Key components include clear heading structure, ARIA landmarks where appropriate, and descriptive link text. In-person, the gardener in Spitalfields provides tactile cues, high-contrast signage and accessible seating to support independent visits.

Our team ensures keyboard navigation is robust across our site and digital resources. Visitors using only a keyboard can access menus, maps and event listings without traps or hidden focus. We test navigation focus order, visible focus indicators and skip links to improve usability for keyboard-only users. The Spitalfields gardener area prioritises unobstructed routes and surface treatments suitable for assistive devices.

Physical access is reviewed regularly: paths, ramps and gates are kept clear and maintained to minimise trip hazards. Accessible toilet provision and seating are planned with route length in mind so that people using mobility aids can enjoy the Spitalfields garden comfortably. We also provide alternative formats for printed materials on request, such as larger print and high-contrast versions.

Digital accessibility features include:

• WCAG 2.1 AA compliance targets for colour contrast, resizable text and perceivable content.
• Screen-reader compatibility through proper heading levels, alt text, and ARIA roles where required.
• Full keyboard navigation support, including focus outlines and logical tab order.

We run periodic accessibility testing with a mix of automated tools and manual checks by people using assistive technology. These tests inform our development and maintenance schedule, helping to prioritise fixes that have the highest impact for visitors to the gardener in Spitalfields. Where improvements affect events or access routes, we publish updates and temporary adjustments in advance.

Making a Request or Reporting an Issue

If you need extra help when visiting or using our online resources, please get in touch through our usual contact channels or speak to on-site staff at reception. We will work with you to provide reasonable adjustments, such as arranging support on arrival, supplying information in alternative formats, or offering a guided visit. Requests for accessibility assistance are treated promptly, and we aim to respond and put arrangements in place as quickly as possible.

Our commitment is ongoing. We review policies, training and built environment changes to maintain and improve accessibility in the Spitalfields gardener area. This statement is reviewed regularly to reflect new standards and community needs. If you would like to know more about our accessibility practices, how we apply WCAG 2.1 AA across digital services, or how we support visitors in the Spitalfields garden space, please contact our team through general enquiry routes or ask on arrival.

Thank you for helping us make Gardener Spitalfields more inclusive. We welcome practical suggestions and will continue to update our measures to support everyone who visits.